FAQs
Do I need a referral?
No, you do not need a referral from a GP to see us. As primary healthcare practitioners, our Osteopaths and Soft Tissue Therapists are trained to assess, diagnose, and treat you directly. If we feel your condition requires further investigation or a specialist’s opinion, we will provide you with a formal letter to take to your GP.
How do I book an appointment?
Booking is straightforward and can be done online via our website at any time. We highly recommend booking in advance to ensure you secure your preferred time slot. We accept all major credit and debit cards, as well as NFC mobile payments (such as Apple Pay and Google Pay) at the clinic.
Do you offer same-day or urgent appointments?
While appointments are recommended and our diary often fills up in advance, we do occasionally have same-day availability due to cancellations. Please check our online booking system for the most up-to-date availability or contact the clinic directly, and we will do our best to accommodate you if you are in acute pain.
What should I expect from my first appointment?
Your initial consultation is about understanding the “nexus” between your lifestyle and your symptoms. It typically involves:
- A Detailed Case History: Discussing your symptoms, medical history, and goals.
- Physical Assessment: A biomechanical evaluation where we may ask you to perform simple movements.
- Diagnosis & Treatment: We will explain our findings and, in most cases, provide your first treatment during this session.
- Plan of Care: A bespoke roadmap for your recovery, including exercise advice and follow-up recommendations.
Do you accept insurance?
Many private health insurance providers cover Osteopathy and Soft Tissue Therapy. However, policies vary significantly. We recommend contacting your provider before your appointment to confirm your level of coverage and whether you need to pay and reclaim the costs. We can provide you with a full receipt including all necessary practitioner details for your claim.
Clinic Accessibility & Amenities
Accessibility: Our clinic features a wheelchair-accessible entrance to ensure all patients can reach us comfortably.
Facilities: We provide restroom facilities on-site for your convenience during your visit.